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Warranty Claims

This page contains our Warranty Claims. If you have any questions or concerns regarding this document please do not hesitate to contact us


"The Company" means Bavarian Motor Workshop 
"The customer" means the person, firm or company specified as such 
Headings are for purposes of identification only and shall not limit or otherwise affect the meaning of the conditions to which they relate.



1. The Company guarantees that the products and / or services comply with the agreement, the specifications stated in the quotation, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of the conclusion of the agreement provisions and / or government regulations. 

2. A guarantee provided by the Company, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the Company under the agreement.

3. Any defects or incorrectly delivered products must be reported in writing to the Company within 7 days after delivery. Return of the products must be in the original packaging and in new condition.

4. The warranty does not apply if:

a. The consumer has repaired and / or modified the delivered products himself or had them repaired and / or modified by third parties;
b. The delivered products are exposed to abnormal circumstances or are otherwise carelessly treated or are contrary to the instructions of the Company and / or have been treated on the packaging;
c. The defectiveness is wholly or partly the result of regulations that the government has or will set with regard to the nature or quality of the materials used.


The Company will not accept any liability for any loss either of a direct or consequential nature suffered as result of any act or omission on the part of the Company or its servants, agents or representatives or any fault in any of the goods it supplies.

The Company's liability is limited to the repair or replacement of defective parts where in the Company's judgement such defects have arisen without misuse but are solely as a result of faulty design materials or workmanship and provided that special commissioning arrangements which may be specified by the Company or the Company's agents and all maintenance instructions have been observed.

Goods initially supplied free of charge under this warranty will unless agreed otherwise by the Company in writing beforehand become chargeable at the Company’s normal prices and subject to the Company’s payment terms if within 30 days of despatch of the replacement part(s) the Company shall not have received the defective part(s) from the customer.

The Company reserves the right to decide on the method of dealing with a claim under this warranty Condition.